Contact & Support

Get in Touch with Our Team

Whether you need technical support, have sales questions, or want to discuss your industrial data integration requirements, we're here to help.

Multiple Ways to Connect

Choose the communication method that works best for you. Our team is ready to assist with your industrial data integration needs.

Email Support
Get detailed technical support and sales assistance via email.
info@scadadog.com
Phone Support
Speak directly with our technical experts and sales team.
(321) 805-6924
Mon-Fri 9AM-6PM EST
Live Chat
Get instant answers to your questions with our live chat support.

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Fill out the form below and we'll get back to you within 24 hours.

About ScadaDog, LLC

We're a team of industrial automation experts and software engineers dedicated to bridging the gap between legacy industrial systems and modern data infrastructure.

Headquarters

ScadaDog, LLC

Juno Beach, FL

Serving nationwide

Business Hours: Mon-Fri 9AM-6PM EST

Our Mission

To democratize industrial data by providing universal connectivity solutions that bridge the gap between operational technology and information technology. We believe that every industrial organization should have access to their data in real-time, regardless of the protocols or systems they use.

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Frequently Asked Questions

Quick answers to common questions about Fetch Adapter Service and our support options.

What support options are available?
We offer multiple support channels including email support, live chat, phone support during business hours, community forums, and comprehensive documentation. Enterprise customers can also access premium support with dedicated account management and SLA guarantees.
How quickly can I expect a response?
Standard support inquiries are typically responded to within 24 hours during business days. Live chat and phone support provide immediate assistance during business hours (Mon-Fri 9AM-6PM EST). Premium support customers receive priority response times with guaranteed SLAs.
Do you offer on-site support or consulting?
Yes, we provide professional services including on-site consulting, custom integration development, and deployment assistance. Contact our sales team to discuss your specific requirements and get a customized quote for professional services.
Is there a trial or evaluation period?
Yes, we offer a 30-day free trial of Fetch Adapter Service with full access to all features and protocols. No credit card required to start your trial. Our team is available to assist with setup and configuration during your evaluation period.